SHIPPING & RETURNS

Last updated October 13, 2026

SHIPPING

We ship via ground shipping within the contiguous United States. Presale orders are estimated to ship in approximately six weeks; production or fulfillment delays may occur. For in-stock products after the presale period, we aim to process orders within 2–4 business days, excluding weekends and holidays. Processing time is separate from carrier transit time.

SHIPPING RATES

Shipping is $15 for 12 cans or less and $10 for 24 cans. Shipping is free for 36 cans or orders of $125 or more after discounts and before tax. These rates apply to one-time purchases and subscription orders.

Once your order ships, you’ll receive tracking information by email. Delivery estimates begin after the carrier receives your package. Carrier delays may occur and are outside Luvoré’s control.

ADDRESS CHANGES

Please review your shipping address carefully before submitting your order. If you need to request a change, email us as soon as possible. We cannot guarantee changes after an order has entered processing or shipped.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged or you receive the wrong item, email kaitlyn@drinkluvore.com within 7 days of delivery. Please include your order number and clear photos of the product and shipping packaging. Once reviewed and approved, we’ll replace or refund the affected item.

LOST OR MISSING PACKAGES

If tracking shows your package is delayed or missing, please contact the carrier first. If tracking shows delivered but you cannot locate the package, check with household members, neighbors, and the carrier before contacting us. We’ll do our best to help, but Luvoré is not responsible for packages lost or stolen after confirmed delivery.

RETURNS & EXCHANGES

Because Luvoré is a consumable product, all sales are final. We do not accept returns or exchanges. This policy does not limit replacements or refunds for products that arrive damaged or incorrect.

MONTHLY SUBSCRIPTIONS

Monthly subscriptions renew automatically until canceled. To prevent the next shipment, cancel before your upcoming renewal date. Orders that have already entered processing or shipped cannot be canceled or refunded.

CONTACT

Questions about shipping or your order? Email kaitlyn@drinkluvore.com and include your order number when available.